Privacy Policy

Privacy Policy for Effective Date: October 16, 2019

Jovē Wellness, LLC (Also collectively referred to as (“Jovē”, “we”, “our” and “us” ) operate and may operate other websites. At Jovē, we value our relationship with you and take your privacy seriously. The purpose of this Privacy Policy is to identify how we may process, collect, store, disclose, and use (collectively “use”) your personal information that we collect from you in connection with your use of our Websites, Apps, other mobile interactive features, on or off-line and/or through the purchase of products from us. 

Website Visitors
Like most website operators, Jovē collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Jovē’s purpose in collecting non-personally identifying information is to better understand how Jovē visitors use its website. From time to time, Jovē may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Jovē also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blogs/sites. Jovē only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information
Certain visitors to Jovē websites choose to interact with Jovē in ways that require Jovē to gather personally-identifying information. The amount and type of information that Jovē gathers depends on the nature of the interaction. For example, we ask visitors who sign up at to provide a name and email address. Those who engage in transactions with Jovē are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Jovē collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Jovē. Jovē does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics
Jovē may collect statistics about the behavior of visitors to its websites. Jovē may display this information publicly or provide it to others. However, Jovē does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information
Jovē discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Jovē’s behalf or to provide services available at Jovē websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Jovē websites, you consent to the transfer of such information to them. Jovē will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Jovē discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Jovē believes in good faith that disclosure is reasonably necessary to protect the property or rights of Jovē, third parties or the public at large. If you are a registered user of an Jovē website and have supplied your email address, Jovē may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Jovē and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Jovē takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Personal Information We May Collect

“Personal information” is information that identifies you as an individual, such as:

Name, User Name, Postal address (including billing and shipping address),Telephone number (including home and mobile phone numbers), Email address, Credit card and debit card number, Profile Picture, Social media account ID, Country of residence

In some cases, we may use a third party payment service to process purchases and/or collect donations made through the Sites.  In these cases, your Personal information may be collected by this third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy.  We have no control over, and are not responsible for, this third party’s use or disclosure of your Personal information.  

If you submit any Personal information relating to other people to us or to our service providers in connection with the Sites, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. 

How we collect Personal information
We and our service providers may collect Personal information in a variety of ways including: 

    • Through the Sites: (when you sign up for a newsletter or make a purchase)
    • Offline tracking: (when you contact customer service)
    • Online tracking: (while visiting our website)
    • From other sources: (sources such as social media platforms)
    • Mobile usage: (such as mobile apps, instore usage for promotions or product information)

To the extent permitted by applicable law, the Personal information or Other information you provide through the Sites may be combined with Personal information that you provide to us (via online or offline), that is publicly available, or that we may otherwise obtain online or offline, including for example, from providers of demographic and other information, social media platforms and other third parties. 

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Jovē uses cookies to help Jovē identify and track visitors, their usage of Jovē website, and their website access preferences. Jovē visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Jovē websites, with the drawback that certain features of Jovē websites may not function properly without the aid of cookies.

Business Transfers
If Jovē, or substantially all of its assets, were acquired, or in the unlikely event that Jovē goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Jovē may continue to use your personal information as set forth in this policy.

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Jovē and does not cover the use of cookies by any advertisers.

Privacy Policy Changes
Although most changes are likely to be minor, Jovē may change its Privacy Policy from time to time, and in Jovē’s sole discretion. Jovē encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contacting Us
If you have any questions regarding this Privacy Policy, please contact us as follows:

Email us at or you may call us at 1-800-321-JOVE (5683)

You may also mail to the following address: 

JOVE Wellness, LLC
Attn: Website Privacy Policy
2424 N. Federal Hwy
Suite 303
Boca Raton, Florida, 33431